Privacy Policy

1. Introduction

ExpertContentPanel (“we”, “us”, “our”) is operated by Kamil Kwapisz Consulting (NIP 7010988206), based in Poland.

If you have questions about this Privacy Policy or your data, contact us at: contact@kamilkwapisz.com

2. Information We Collect

Personal Information

We collect email addresses when you sign up for a free plan or subscription. This data is used to manage your account, communicate with you, and provide access to our services.

Non-personal Information

We collect cookies, browser data, device, and IP addresses through our script to track website usage and provide analytics services.

3. Data usage

Personal Information

Your email address is used for account management, service-related communications, and providing access to our platform.

Non-personal Information

Cookies, browser data, device, and IP addresses are used to analyze website traffic, track visitor behavior, and provide business insights. This data is used solely for analytics purposes and to improve the user experience.

• Content you input for AI generation
• Generated posts and their metadata (character count, creation date)
• Platform preferences (X vs LinkedIn)
• Writing styles and AI models selected
• Credits consumed and generation history
• Mode of operation (creator, improver, converter)
• Process payments and issue invoices
• Allow you to share links in the Post Promotion Program
• Send transactional emails (e.g. account or billing updates)
• Send marketing emails (only if you’ve opted in, with opt-out available anytime)
• Monitor app performance and usage via analytics

Legal bases (EU GDPR): contract performance, legal obligation (billing/tax), consent (marketing/cookies), and legitimate interest (analytics, security).

4. How We Use Your Information

We use your information to:

• Provide Our Service: Generate AI-powered content using your input
• Account Management: Create and maintain your user account
• Authentication: Verify your identity and secure your account
• Email Communication: Send verification codes, notifications, and service updates
• Payment Processing: Handle subscriptions and billing through Stripe
• Service Improvement: Analyze usage patterns to enhance our platform
• Customer Support: Respond to your questions and resolve issues
• Legal Compliance: Meet our legal obligations and protect our rights

5. Information Sharing and Disclosure

Third-Party Services

We share information with trusted third parties:

• OpenRouter: Your input content is sent to generate AI responses
• Stripe: Payment and subscription information for billing
• Resend/AWS SES: Email delivery service for account-related communications
• Analytics providers (cookies/traffic monitoring)
• Hetzner (hosting and databases)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service
• Prevent fraud or security issues

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Cookies

We use cookies to track website usage and improve your experience. These cookies collect non-personal data, such as visitor activity, for analytics. You are responsible for obtaining consent from your website visitors before collecting cookies, as required by GDPR. You can disable cookies in your browser settings, but doing so may limit your access to certain features.

7. Your Rights

Depending on your location, you have the right to:

• Access, export, or correct your data
• Delete your account and data
• Withdraw consent for marketing or cookies
• Object to processing in certain cases

To exercise your rights, email us at contact@kamilkwapisz.com.

8. Children’s Privacy

ExpertContentPanel is not intended for children under 16 in the EU or under 13 in the US. We do not knowingly collect data from minors.

9. Data Storage & Security

We host our service on Hetzner servers (Germany/EU). Passwords are stored securely (hashed). We take reasonable measures to protect your data, but no system is 100% secure.

10. International Users

If you access our service from outside the EU, your data may be transferred and processed in the EU.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the app.